Full Name
Carol Crystal
Job Title
Vice President, Merchandise LBM
Home Hardware Stores Limited
Speaker Bio
Carol has over 30 years retail experience in the Canadian market. Carol joined Home Hardware Stores Limited as a Director of Hardlines for Paint, Electrical, HVAC and Core Plumbing in 2020. In June of 2021 she moved over to the LBM side of the business as Director, LBM for the Finished categories. In May of 2022 she was promoted to Vice President of Merchandise, LBM.

Prior to joining Home Hardware Stores Limited, Carol held leadership roles at Lowe’s Canada, Walmart Canada, and the Hudson’s Bay Company.

Carol is a proven leader with a track record of building teams and growing her people. She is a merchandising expert with extensive experience and a proven track record of driving profitable sales and exceeding corporate targets. She is adept at bridging the art and science of merchandising within multi-channel retail organizations. As a relationship builder, she develops strong strategic partnerships and works cross-functionally to deliver compelling and innovative assortments and initiatives.
Carol Crystal